Information about Returns Policy
As a sustainable conscious fashion brand, they are some complexities to running our business especially dealing with seamstresses. We do not make refunds but accept exchanges. REKANA reserves the right to reject returns sent in bad condition or beyond the return period limit. Underwear items may not be exchanged or returned, and all accessories must be in their original packaging.
Adjustments attract an extra fee as well as delivery & pick-up cost. Please contact our costumer care line for more information
Refund
Please note especially. We do not do refunds
Got a Complaint? Reach out to our Creative Director and Administrator NOW
Email: Rekana.co@gmail.com